Effective Date: January 1, 2024
Last Updated: [Insert Current Date]
Welcome to Junk Experts LLC. These Terms and Conditions (“Terms”) govern your access to and use of our services, website (junkexpertsllc.com), and any interactions with us, including phone or email communications. By engaging with Junk Experts LLC, you agree to these Terms. If you do not agree, please refrain from using our services.
1. General Information
- Business Name: Junk Experts LLC
- Contact Information:
- Phone: (760) 596-2295
- Email: junkexpertsllc@gmail.com
- Website: junkexpertsllc.com
2. Services
Junk Experts LLC provides professional junk removal, hauling, and related services. All services are subject to availability and may vary based on location.
3. User Responsibilities
- Ensure access to your property for our team to perform the agreed services.
- Accurately describe the type and volume of junk to be removed when booking.
- Refrain from requesting the removal of hazardous or prohibited items as outlined below.
4. Prohibited Items
We do not accept or handle the following items:
- Hazardous materials, including but not limited to chemicals, explosives, and radioactive materials.
- Medical waste.
- Asbestos or asbestos-containing materials.
- Flammable materials (e.g., gasoline, propane tanks).
- Items prohibited by local, state, or federal laws.
If prohibited items are found during the service, we reserve the right to refuse removal or cancel the service.
5. Pricing and Payment
- All pricing is determined based on volume, weight, and type of items removed.
- Quotes provided are estimates; actual charges may vary based on the final assessment during service.
- Full payment is required upon service completion unless otherwise agreed in writing.
- Accepted payment methods: cash, credit/debit cards, and other methods specified at the time of booking.
6. Cancellation and Rescheduling
- Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment.
- Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
7. Liability
- Junk Experts LLC will not be held liable for damages to property, including driveways, lawns, or other areas, resulting from normal operations unless caused by gross negligence or willful misconduct.
- Junk Experts LLC is not responsible for any lost, misplaced, or hidden items accidentally removed.
8. Warranties and Disclaimers
- Services are provided “as is” without any warranties, express or implied.
- Junk Experts LLC makes no guarantees regarding the timeline for service completion, particularly during inclement weather or unforeseen circumstances.
9. Privacy
By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
10. Termination of Services
Junk Experts LLC reserves the right to refuse or terminate services at any time due to non-compliance with these Terms, safety concerns, or inappropriate conduct.
11. Dispute Resolution
In the event of a dispute, both parties agree to resolve the issue through good-faith negotiations. If a resolution cannot be reached, disputes may be submitted to mediation or small claims court, depending on the nature of the issue and applicable laws.
12. Governing Law
These Terms are governed by the laws of the state of California. Any legal actions must be filed within the jurisdiction of California courts.
13. Amendments
Junk Experts LLC reserves the right to modify these Terms at any time. Updated Terms will be posted on our website, with changes effective immediately upon posting.
Contact Us
If you have questions or concerns regarding these Terms, please contact us:
- Phone: (760) 596-2295
- Email: junkexpertsllc@gmail.com
- Website: junkexpertsllc.com
Thank you for choosing Junk Experts LLC!